| Description: We are US based software company and intend to outsource a fullfletched CRM soulution project. The project must cater following functionality.
a. Store the Contacts in the database and ability to rank them depending upon the interest. Bulk emailing factility should be also present.
b. Live Interactive Chat software to chat with Visitors on your website
c. Track Visitors on your website
d. Store Visitor information and generate leads
e. Various reports like visitor analysis, operator analysis
f. Conversation between company operator and visitor should be logged
g. There should be facility so that one operator may handle many companies
The interface should be webbased.
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